Employee Retention, Recommended Reads
Continuing My Own Learning and Growth During the initial Black Lives Matter movement I got defensive. NOT that I want to admit this but thought and said things like: “There is equal opportunity, people should just hire the most qualified person” “I’m not racist” (when...
Customer Experience, Customer Service, Employee Retention
5 Pitfalls to Avoid When Growing Your Business Even though I don’t like to admit it, making mistakes is a sign of growth. I’m a type A and a perfectionist. I don’t like to make mistakes, I like to do things right the first time. However, that’s...