Have your goals going out the window? I imagine they have. (Yours and most everyone else this year!) That’s what a pandemic does for you! There’s so much up in the air, so much turmoil and so many unknowns. From the economy to school for kids, from changing...
What is Business Coaching? People often don’t really know what exactly a business coach is or what a business coach does. To further add to the confusion, there is a difference between coaching and consulting. Since I I do both with my clients, for ease of reading,...
Have you, while conducting a staff meeting or talking to a customer, witnessed them ‘glaze over’ and momentarily ‘check out’? You can almost see that their brain is no longer engaged with anything you’re saying. You’ve lost them and need to act quickly and scramble to...
Mission Statement vs. Vision Statements Which way to go? Should you create a mission statement or vision statements? What is the difference between the two? Does it really even matter? Whether you’re tackling this for the first time or revisiting, your goal is to end...
How are businesses leading during the COVID-10 down time? How can you best utilize your “closed” time? How are we to maintain connections and be leaders in our communities which, right now, need positive leadership? Businesses are coming up with very innovative ways...
What exactly are you communicating to your customers and guests? Of course, we all hope that we’re communicating value (through the product or service), respect and care (through the person to person interaction) at our places of business. But there is more...
