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Continuing My Own Learning and GrowthDuring the initial Black Lives Matter movement I got defensive. NOT that I want to admit this but thought and said things like: “There is equal opportunity, people should just hire the most qualified person” “I’m not racist” (when...
Hiring in a Tight MarketFinding people to hire right now is a tight competition. Finding service workers, customer service staff for retail, hospitality, small business is cut throat to put it mildly! Small business owners, even larger industry, are feeling the worker...
Do you desire to be the type of boss that everyone looks up to, is the go-to for answering questions; the type of boss whose physical presence is integral to the success your business? Or, do you desire to be the type of the boss who can confidently take a vacation...
Do you struggle to keep your goal commitments to yourself, have employees that are difficult and challenging to motivate, or find yourself constantly annoyed with a coworker? A bit of insight from this book might be the key to ridding yourself of these recurring...
Business Book Review My attitude is that with every book that I read, video that I watch, or presentation I attend, I can learn something, even when I’ve read the book before, or watched the presentation five times. If I have expectation that I will learn something, I...
Bosshole = my favorite new vocabulary word this month. Yes, it’s what you think it is! Don’t be a bosshole. Who would want to anyway? This very descriptive word jumped off the page of my latest read, Work Happy, what great bosses know, by Jill Geisler. Disclosure: I...
Just finished reading: Setting the Table: the transforming power of hospitality in business by Danny Meyer. Many, many things resonate with me and align with my belief about the vital importance of hospitality. There was a particular word that stood out, jumped off...
I’ve got a little different book review for you this time. It’s not so much about business development, marketing, or Customer Experience. It’s a personal story of a successful woman’s seemly simply change and how, in one year, it transformed her personal life and...
Honest moment. Hiring and training, dealing with people's "issues", was one of the most frustrating parts of owning my own business. My expectation is that everyone's reliable, comes to work on time with the right attitude, is a team player, leaves the drama at home,...