Download: 15 Fun Hiring Strategies to Attract GREAT People!

3 Strategies to Increase Sales
3 Strategies to Increase Sales

3 Strategies to Increase SalesKnowing what to look for when hiring and then investing in staff training is a strategic move that significantly impacts customer retention and daily ticket sales....

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Customer Service and Wheelchairs
Customer Service and Wheelchairs

Customer Experience from a WheelchairWhat an interesting experience my mom and I had in a local store the other day. This store generally has great customer service. Staff greet customers right when...

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Congratulations, You Screwed Up!
Congratulations, You Screwed Up!

Photo Credit: Clay Banks UnsplashEverybody does it. No one likes it. In any job, sooner or later, staff will be face to face with an unhappy customer. Maybe you or your staff were at fault, maybe...

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