by Samantha | Jun 15, 2022 | Creating a Kick Ass Team, Keeping the Love Alive, Leading Effectively & Having a Life, Recommended Reads, Transforming Customers to be Your Best Advertisers
Hiring in a Tight Market Finding people to hire right now is a tight competition. Finding service workers, customer service staff for retail, hospitality, small business is cut throat to put it mildly! Small business owners, even larger industry, are feeling the...
by Samantha | May 9, 2022 | Creating a Kick Ass Team, Keeping the Love Alive, Leading Effectively & Having a Life, Transforming Customers to be Your Best Advertisers
Keeping employees motivated begins well before day one on the job. Motivating employees starts with making sure they’re a good fit for your business and for your team. Successful Hiring Practices: Step 1 The law of attraction! The first part of motivating and...
by Samantha | Apr 7, 2022 | Creating a Kick Ass Team, Keeping the Love Alive, Leading Effectively & Having a Life
Employee recruiting in retail and hospitality is a challenge right now to say the least! Who hasn’t pushed the panic hire button? No shame or blame. We’ve all hired a ‘warm body’. Just finding people is a huge challenge right now. With customers flooding back there is...
by Samantha | Mar 15, 2022 | Creating a Kick Ass Team, Keeping the Love Alive, Leading Effectively & Having a Life, Transforming Customers to be Your Best Advertisers
A customer journey map illustrates the steps your customer will go through with your business starting with just ‘checking you out’ and leading to (hopefully) many happy returns. Why does mapping your customer journey matter? How can creating a customer journey map...
by Samantha | Feb 8, 2022 | Creating a Kick Ass Team, Keeping the Love Alive, Leading Effectively & Having a Life
Creating a culture in the workplace that is both inspiring internally and externally is ongoing. It can be exhausting as an owner to create quality training that invests in staff so that they feel valued and have the tools to independently create amazing customer...
by Samantha | Jan 31, 2022 | Creating a Kick Ass Team, Keeping the Love Alive, Leading Effectively & Having a Life, Tools & Teaching
Creating a culture in the workplace that is both inspiring internally and externally is ongoing. It can be exhausting as an owner to create quality training that invests in staff so that they feel valued and have the tools to independently create amazing customer...
