Download: 15 Fun Hiring Strategies to Attract GREAT People!
Photo Credit: Clay Banks UnsplashEverybody does it. No one likes it. In any job, sooner or later, staff will be face to face with an unhappy customer. Maybe you or your staff were at fault, maybe not! The reality is a disgruntled customer with the power to write and...
Going the Extra MileWhen was the last time you saw someone doing the right thing or going the extra mile even when they thought no one was watching? My sixty something white female friend told me a story of her encounter with a gentleman at our local grocery butcher...
Staff training. What's it worth to you? Time off Your health & sanity Making an impact Making money Creating positive change in your community Owning a business and having staff help to run it isn't as simple as your customers might think. To run a business,...
Hiring the right fit staff is a challenge. Retaining frontline customer service staff is even yet another challenge for business owners. How do you find staff that care as much as you do, so that you can create peace of mind that your business is not only growing...
Staff and Customers Got You Down?Are you tired? Are you becoming numb from all that's going on in the world? Are customers becoming more rude? Is your staff getting worn out? When is the last time your staff was excited to serve customers? To positively impact your...
Handling Rude Customers Like a BossIt’s a sorry state of affairs when rude customers are becoming the norm, when we have to train and equip staff to handle customers that are self-entitled, arrogant, and just plain rude. What is Wrong With People? It’s a bit of a...
Hiring in a Tight MarketFinding people to hire right now is a tight competition. Finding service workers, customer service staff for retail, hospitality, small business is cut throat to put it mildly! Small business owners, even larger industry, are feeling the worker...
Keeping employees motivated begins well before day one on the job. Motivating employees starts with making sure they’re a good fit for your business and for your team.Successful Hiring Practices: Step 1 The law of attraction! The first part of motivating and retaining...
Employee recruiting in retail and hospitality is a challenge right now to say the least! Who hasn’t pushed the panic hire button? No shame or blame. We’ve all hired a ‘warm body’. Just finding people is a huge challenge right now. With customers flooding back there is...