Employee Retention, Recommended Reads, Tools & Teaching
Bosshole = my favorite new vocabulary word this month. Yes, it’s what you think it is! Don’t be a bosshole. Who would want to anyway? This very descriptive word jumped off the page of my latest read, Work Happy, what great bosses know, by Jill Geisler. Disclosure: I...
Customer Experience, Customer Service
Is your business intentionally creating Frisbee customers or Boomerang customers? (Hint – you WANT Boomerang customers!) Business owners need their customers to return and bring their friends. Good news is that you CAN create boomerang customers. Begin with...
