From Ordinary to Extraordinary: The Power of People to Transform Business
Photo Credit: Amina Filkins – Pexels My friend Nikki lives in Boise ID; the population is about 1/3 of Portland. I booked a day to work with her on my business. As a result, she thoroughly knows my passion to create positive change through face-to-face customer...
What Can Happen When The Boss Isn’t Watching
Going the Extra Mile When was the last time you saw someone doing the right thing or going the extra mile even when they thought no one was watching? My sixty something white female friend told me a story of her encounter with a gentleman at our local grocery butcher...
Does Your Staff Care as Much as You Do?
Staff and Customers Got You Down? Are you tired? Are you becoming numb from all that’s going on in the world? Are customers becoming more rude? Is your staff getting worn out? When is the last time your staff was excited to serve customers? To positively impact...