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Most Effective Marketing

Most Effective Marketing

Customer Service

Is your marketing planned and purposeful? Or is it random and scattered? Do you find yourself posting on social media whenever the wind blows? When someone calls to solicit advertising or donations from you, do you have a reason for agreeing or declining? What is your...
Hiring Seasonal Staff

Hiring Seasonal Staff

Employee Retention

I read recently in my Oregon Stater magazine about an organization at the University that works to impress upon students the importance of gaining skills wherever they are. They were hearing students comment flippantly about their coffee shop jobs (and the like)....
Are You Using Your Website as a Crutch?

Are You Using Your Website as a Crutch?

Employee Retention

Online tools like your website (or Instagram, Pinterest, FB, etc.) are amazing! They work for you 24/7. It’s a waste of resources if we don’t use them to their fullest measure. They helps make our lives easier and allows our customer to obtain the information they...
Ripping off the Bandaid

Ripping off the Bandaid

Customer Experience, Employee Retention

One of the benefits of hiring a business coach is that they (we, me. . .) can help you to rip that Band-Aid right off. Having someone looking from a 10,000 foot view and validating what you know in your gut is right, can be very helpful. Being a business owner can be...