Well, last week I had quite the fantastic customer experience at our local physical therapy office. It was rainbows and unicorns all around! What I didn’t tell you was the rest of the story. . . the use of our gift card. Here is the follow up! If you missed the...
Is your marketing planned and purposeful? Or is it random and scattered? Do you find yourself posting on social media whenever the wind blows? When someone calls to solicit advertising or donations from you, do you have a reason for agreeing or declining? What is your...
Goal setting and productivity: How they go hand in hand! It’s SO easy to become distracted and loose productivity without even being aware! I am constantly fighting it. Browser windows open, cell phone on, waiting for something to load so I pop over and open another...
Goal setting. Usually we think of this happening the first of the year. However, I think there’s no better time than the present! Whether you’re getting a head start on your goal setting, working to push through the end of the year, or helping your staff with goal...
I read recently in my Oregon Stater magazine about an organization at the University that works to impress upon students the importance of gaining skills wherever they are. They were hearing students comment flippantly about their coffee shop jobs (and the like)....
