Oh, the difficulties of business ownership! There are SO many hats to wear; so much to juggle. If you’re a customer and the customer service is less than stellar, a little grace goes a long way. Write a note, not on Yelp but to the owner. Be sure to give a compliment...
Do you feel like a hamster on a treadmill? Are you finding you don’t have enough time to get the things done that you need to get done? Are you not able to leave your work when you leave for the day? You may be ready to reincorporate some time management techniques...