3 Strategies to Increase Sales

3 Strategies to Increase Sales

3 Strategies to Increase Sales Knowing what to look for when hiring and then investing in staff training is a strategic move that significantly impacts customer retention and daily ticket sales. Applying these strategies will increase sales for your business! 1) Hire...
Congratulations, You Screwed Up!

Congratulations, You Screwed Up!

Photo Credit: Clay Banks Unsplash Everybody does it. No one likes it. In any job, sooner or later, staff will be face to face with an unhappy customer. Maybe you or your staff were at fault, maybe not! The reality is a disgruntled customer with the power to write and...
Taking Time Away from Your Business

Taking Time Away from Your Business

Hiring the right fit staff is a challenge. Retaining frontline customer service staff is even yet another challenge for business owners. How do you find staff that care as much as you do, so that you can create peace of mind that your business is not only growing...