Customer Experience from a Wheelchair What an interesting experience my mom and I had in a local store the other day. This store generally has great customer service. Staff greet customers right when they walk in, and for the most part, engage with customers helping...
Hiring the right fit staff is a challenge. Retaining frontline customer service staff is even yet another challenge for business owners. How do you find staff that care as much as you do, so that you can create peace of mind that your business is not only growing...
