Truth in advertising. I took the title for this article the title of this article is taken directly from a quote by Michael Hyatt & Co. Lead to Win podcast for business leaders and owners. Click here for the podcast link. Employee Resignation Most business owners...
It’s definitely an employee’s market in the job realm. I’m seeing hiring bonuses for entry level, minimum wage jobs, and scads of ‘we’re hiring’ postings. Workers are scarce. People seeking work can afford to be choosy. There is nothing wrong with offering...
Hiring is Time Consuming and Costly Who loves to hire? Almost no one. The entire process, from placing the ad to onboarding is time consuming and costly. How can we improve the process to hire more effectively? What does the process look like now and why is it not...
Oh, the difficulties of business ownership! There are SO many hats to wear; so much to juggle. If you’re a customer and the customer service is less than stellar, a little grace goes a long way. Write a note, not on Yelp but to the owner. Be sure to give a compliment...
A huge part of consistently executing excellent customer service depends on greatly on you, the owner or hiring manager, your hiring, and on-boarding/training processes. Many times I see business owners avoiding this subject like the plague, being reactive rather than...
