Customer Experience, Customer Service, Employee Retention, Recommended Reads
Download: 15 Fun Hiring Strategies to Attract GREAT People! About Contact Blog Resources Creating A Culture Deck Hospitality Boot Camp Let’s Get Results! Increasing Staff Retention Recently I partnered with the Hood River Chamber and Visit Hood River to put on a...
Customer Service, Employee Retention
Dos and Don’ts at the Bakery Setting the scene at the coffee shop/bakery. It’s a fantastic example of the dos and don’ts of hospitality. It’s 7:45 in the morning. People are in a hurry to get to work and drop kids off at school. For all intents and...