Customer Service Experience – My Letter to a Business Cultivating a culture of customer service excellence in the workplace is imparative and must be ongoing. It can be exhausting as an owner to create quality training that invests in staff so that they feel...
A while back I was having trouble with consistent (and even friendly) service at a business I frequent often. This went on for years. It was always hit and miss whether I went in myself or sent in guests to this business. Honestly, I’m telling you, I’ve...
