Blog
Transforming Customers into Best Advertisers
Creating a Culture Deck – Week 4
Creating a culture in the workplace that is both inspiring internally and externally is ongoing. It can be exhausting as an owner to create quality training that invests in staff so that they feel valued and have the tools to independently create amazing customer service experiences. I know from...
Customer Service Fail – a Letter to the Business
Don’t duplicate my inconsistent experience with your business. How important is training & equipping staff to deliver consistent & amazing customer service experiences? Read about my experience – a fail. (But it CAN be resurrected!)
Apps to Save Time and Keep Your Business Running Smoothly
Running a small business is time consuming and exhausting. Utilizing technology can make our lives easier. Some handy Apps to help you!
How Can Gratitude Help Your Business?
Did you know that showing gratitude and appreciation to customers and staff can create some powerful and positive FOMO? Learn how!
Hello
I’m Samantha
I assist motivated but overwhelmed business owners solve their growing pains and gain some time freedom by helping to develop systems that transfer what’s in their heads into teachable lessons for their employees.
I need help with…
Creating a Kick-Ass Team
Attract, retain, train and inspire staff.
Customer Acquisition and Retention
Transforming customers into your best advertising.
Keeping the Love Alive
Continued training and inspiration for my kick-ass team.
Management and Leadership
Leading effectively and having a life.