Blog
Transforming Customers into Best Advertisers
The 80/20 Rule Applied to Small Business
Use this blog and video to teach your staff about the 80/20 rule and watch your team become more engaged with your customers. Just watch your customer satisfaction increase right along with your daily ticket sales. Wahoo!
One Businesses Failed Attempt to Gain Customer Support
Of course businesses want customer support! Customer support translates to sales, which translates to growth. Taking a look at the customer journey is an important part of business marketing strategy. We want to make sure that the customer journey we plan for our...
The Cost of Employee Turnover – Holy Crap!
Employee turnover costs, who cares? If you want more money for your business or a vacation, you should care. The cost of employee turnover is surprising and super frustrating, especially if you’re a small business owner. Thankfully we can take steps to reducing turnover and putting more money in our pockets.
3 Areas to Shore up Your Business & Capture Holiday Sales
It’s mission critical state. Small businesses have got to pull customer’s attention away from on-line retailers and easy one-click Black Friday sales specials. It might seem an insurmountable task as so many customers are stuck at home and tied to their computers....
Hello
I’m Samantha
I assist motivated but overwhelmed business owners solve their growing pains and gain some time freedom by helping to develop systems that transfer what’s in their heads into teachable lessons for their employees.
I need help with…
Creating a Kick-Ass Team
Attract, retain, train and inspire staff.
Customer Acquisition and Retention
Transforming customers into your best advertising.
Keeping the Love Alive
Continued training and inspiration for my kick-ass team.
Management and Leadership
Leading effectively and having a life.