Blog
Transforming Customers into Best Advertisers
Motivating Employees – 2 Real Life Examples
How do we motivate employees so that they’re more engaged at work, they treat customers well, and they stay with us longer?
Seeing what other successful businesses are doing will give you ideas to springboard from (or just plain copy!).
This video highlights two easy ideas to implement that increase employee motivation and engagement. That’s a win!
How to Keep Employees Motivated
Hiring and retention are key pain points for small businesses right now. Here are three important steps to keeping employees motivated!
Customer Journey Mapping, Why it Matters!
Are your customers having the experience you WANT them to have? They ARE having experiences with your business, do you know what they are?? Mapping your Customer Journey helps you CURATE your Customer Experience.
Creating a Culture Deck – Week 4
Creating a culture in the workplace that is both inspiring internally and externally is ongoing. It can be exhausting as an owner to create quality training that invests in staff so that they feel valued and have the tools to independently create amazing customer service experiences. I know from...
Hello
I’m Samantha
I assist motivated but overwhelmed business owners solve their growing pains and gain some time freedom by helping to develop systems that transfer what’s in their heads into teachable lessons for their employees.
I need help with…
Creating a Kick-Ass Team
Attract, retain, train and inspire staff.
Customer Acquisition and Retention
Transforming customers into your best advertising.
Keeping the Love Alive
Continued training and inspiration for my kick-ass team.
Management and Leadership
Leading effectively and having a life.