Employee Archives - Page 2 of 16

Congratulations You Screwed Up! What Mistakes Cost Your Business

Download: 15 Fun Hiring Strategies to Attract GREAT People! About Contact Blog Resources Creating A Culture Deck Hospitality Boot Camp Congratulations You Screwed Up! Fix Mistakes the RIGHT Way If there is one thing that gets my tail feathers in a ruffle is,...

Maximize Revenue with Customer Journey Mapping

Uncategorized

Maximize Revenue with Customer Journey Mapping I was talking to a colleague about local businesses, hiring, and some of the challenges business owners are sharing. I posed this to her: “Think of the last 2-3 businesses you frequented in person. Without naming the...

Boost Your Bottom Line: A Customer Question to Immediately Increase Sales

Customer Service

A Customer Question to Immediately Increases Sales While there are many questions staff could use to increase sales, this one takes the cake. Recently at the Oregon Governors’ Conference on Tourism I saw this question in action. This simple question brought this small...

3 Strategies to Increase Sales

Customer Experience

3 Strategies to Increase Sales Knowing what to look for when hiring and then investing in staff training is a strategic move that significantly impacts customer retention and daily ticket sales. Applying these strategies will increase sales for your business! 1) Hire...

Do You Want Your Customers to Buy More?

Customer Experience, Customer Service

This time of year, after the rush of the holiday buying season, is the perfect time to do some work ON your business. Grab your favorite mug of something, a snack from all those cookie exchange parties, and let’s dive in! Increasing Customer Spending and Loyalty...

Congratulations You Screwed Up! What Mistakes Cost Your Business

Maximize Revenue with Customer Journey Mapping

Boost Your Bottom Line: A Customer Question to Immediately Increase Sales

3 Strategies to Increase Sales

Do You Want Your Customers to Buy More?

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