Leading Effectively & Having a Life
Are your customers having the experience you WANT them to have? They ARE having experiences with your business, do you know what they are?? Mapping your Customer Journey helps you CURATE your Customer Experience.
Hiring got you down? Turnover in the tank? There is a group of amazing individuals that might be a GREAT fit for your business. Veterans. There are a few specific things to do as a business owner to ensure the success of this particular group at your business.
How do we create a welcoming feeling for customers without saying a word? Kate, a customer, tells us how! Demystify the basics.
Do you want to reduce staff turnover in your small business? Then invest in your staff. YES it can be that simple. Use the Creating a Culture Deck to transform your team, reduce your stress, and increase your profits!
I assist motivated but overwhelmed business owners solve their growing pains and gain some time freedom by helping to develop systems that transfer what’s in their heads into teachable lessons for their employees.