Blog
Leading Effectively & Having a Life
Customer Journey Mapping, Why it Matters!
Are your customers having the experience you WANT them to have? They ARE having experiences with your business, do you know what they are?? Mapping your Customer Journey helps you CURATE your Customer Experience.
Benefits of Hiring Veterans for Your Small Business
Hiring got you down? Turnover in the tank? There is a group of amazing individuals that might be a GREAT fit for your business. Veterans. There are a few specific things to do as a business owner to ensure the success of this particular group at your business.
Creating a Culture Deck – Week 6
How do we create a welcoming feeling for customers without saying a word? Kate, a customer, tells us how! Demystify the basics.
Creating a Culture Deck – Week 5
Do you want to reduce staff turnover in your small business? Then invest in your staff. YES it can be that simple. Use the Creating a Culture Deck to transform your team, reduce your stress, and increase your profits!
Hello
I’m Samantha
I assist motivated but overwhelmed business owners solve their growing pains and gain some time freedom by helping to develop systems that transfer what’s in their heads into teachable lessons for their employees.
I need help with…
Creating a Kick-Ass Team
Attract, retain, train and inspire staff.
Customer Acquisition and Retention
Transforming customers into your best advertising.
Keeping the Love Alive
Continued training and inspiration for my kick-ass team.
Management and Leadership
Leading effectively and having a life.