Blog
Creating a Kick-Ass Team
Hiring and Training: My Top 5 Mistakes
Mistakes we make are where we can learn and grow. Learning from other people’s mistakes can leapfrog our growth! Grow your business faster by learning from my top 5 mistakes.
Customer Engagement – The Key to Unlocking Your Revenue Potential
What is the cost of not training staff to prioritize your customer over the task? Learn what specific skills created staff rock stars, grew our business, and resulted in a customer visiting over ten times in three years – a two hour drive!
What Does Great Customer Service Look Like in Action?
Pick up great tips to incorporate into your business today. In this interview Ryli talks about her experience, attitude, and give a great tip on “word exchanges”!
Is Your First Impression Costing Your Business Money?
Knowing what kind of first impression you, or your staff, are giving your customer is KEY when setting the stage for a great experience with your business. One of THE most important parts of the Customer Experience happens when a customer enters your place of business...
Hello
I’m Samantha
I assist motivated but overwhelmed business owners solve their growing pains and gain some time freedom by helping to develop systems that transfer what’s in their heads into teachable lessons for their employees.
I need help with…
Creating a Kick-Ass Team
Attract, retain, train and inspire staff.
Customer Acquisition and Retention
Transforming customers into your best advertising.
Keeping the Love Alive
Continued training and inspiration for my kick-ass team.
Management and Leadership
Leading effectively and having a life.