Use this blog and video to teach your staff about the 80/20 rule and watch your team become more engaged with your customers. Just watch your customer satisfaction increase right along with your daily ticket sales. Wahoo!
Employee turnover costs, who cares? If you want more money for your business or a vacation, you should care. The cost of employee turnover is surprising and super frustrating, especially if you’re a small business owner. Thankfully we can take steps to reducing turnover and putting more money in our pockets.
Increasing customer retention is linked to employee retention. Both desired results begin during the interview. Janice shares her strategies (that WORK).
What does my marriage have in common with your business? This can definitely help with staff onboarding and productivity, save time and money!
I assist motivated but overwhelmed business owners solve their growing pains and gain some time freedom by helping to develop systems that transfer what’s in their heads into teachable lessons for their employees.