Employee recruiting in retail and hospitality is a challenge right now to say the least! Who hasn’t pushed the panic hire button? No shame or blame. We’ve all hired a ‘warm body’. Just finding people is a huge challenge right now. With customers flooding back there is...
Customer Journey Mapping, Why it Matters!
Creating a Kick Ass Team, Keeping the Love Alive, Leading Effectively & Having a Life, Transforming Customers to be Your Best Advertisers
A customer journey map illustrates the steps your customer will go through with your business starting with just ‘checking you out’ and leading to (hopefully) many happy returns. Why does mapping your customer journey matter? How can creating a customer journey map...
Benefits of Hiring Veterans for Your Small Business
Creating a Kick Ass Team, Leading Effectively & Having a Life
The Benefits of Hiring Veterans for Your Small Business. A guest post from Kelli Brewer!As a small business owner, the success of your company relies on your employees. A committed, responsible team of enthusiastic people can help drive your success. Veterans are one...
Creating a Culture Deck – Week 6
Creating a Kick Ass Team, Keeping the Love Alive, Leading Effectively & Having a Life
Creating a culture in the workplace that is both inspiring internally and externally is ongoing. It can be exhausting as an owner to create quality training that invests in staff so that they feel valued and have the tools to independently create amazing customer...
Creating a Culture Deck – Week 5
Creating a Kick Ass Team, Keeping the Love Alive, Leading Effectively & Having a Life, Tools & Teaching
Creating a culture in the workplace that is both inspiring internally and externally is ongoing. It can be exhausting as an owner to create quality training that invests in staff so that they feel valued and have the tools to independently create amazing customer...
Creating a Culture Deck – Week 4
Creating a Kick Ass Team, Keeping the Love Alive, Leading Effectively & Having a Life, Transforming Customers to be Your Best Advertisers
Creating a culture in the workplace that is both inspiring internally and externally is ongoing. It can be exhausting as an owner to create quality training that invests in staff so that they feel valued and have the tools to independently create amazing customer...
Turning the Great Resignation to the Great Renovation
Creating a Kick Ass Team, Leading Effectively & Having a Life
Truth in advertising. I took the title for this article the title of this article is taken directly from a quote by Michael Hyatt & Co. Lead to Win podcast for business leaders and owners. Click here for the podcast link.Employee ResignationMost business owners...
Creating a Culture Deck – Week 3
Creating a Kick Ass Team, Keeping the Love Alive, Leading Effectively & Having a Life, Tools & Teaching
Creating a culture in the workplace that is both inspiring internally and externally is ongoing. It can be exhausting as an owner to create quality training that invests in staff so that they feel valued and have the tools to independently create amazing customer...
Creating a Culture Deck – Week 2
Creating a Kick Ass Team, Keeping the Love Alive, Tools & Teaching
Creating a culture in the workplace that is both inspiring internally and externally is ongoing. It can be exhausting as an owner to create quality training that invests in staff so that they feel valued and have the tools to independently create amazing customer...