by Samantha | Jul 13, 2022 | Creating a Kick Ass Team, Keeping the Love Alive, Leading Effectively & Having a Life, Tools & Teaching, Transforming Customers to be Your Best Advertisers
Handling Rude Customers Like a Boss It’s a sorry state of affairs when rude customers are becoming the norm, when we have to train and equip staff to handle customers that are self-entitled, arrogant, and just plain rude. What is Wrong With People? It’s a bit of a...
by Samantha | Jun 15, 2022 | Creating a Kick Ass Team, Keeping the Love Alive, Leading Effectively & Having a Life, Recommended Reads, Transforming Customers to be Your Best Advertisers
Hiring in a Tight Market Finding people to hire right now is a tight competition. Finding service workers, customer service staff for retail, hospitality, small business is cut throat to put it mildly! Small business owners, even larger industry, are feeling the...
by Samantha | May 19, 2022 | Creating a Kick Ass Team, Leading Effectively & Having a Life, Transforming Customers to be Your Best Advertisers
Motivation Makes it Rain (it PAYS) Motivating employees, hiring the right people, increasing staff retention. All are desires for small business owners! In this video you’ll see what two different businesses are doing to motivate their employees. In doing so...
by Samantha | May 9, 2022 | Creating a Kick Ass Team, Keeping the Love Alive, Leading Effectively & Having a Life, Transforming Customers to be Your Best Advertisers
Keeping employees motivated begins well before day one on the job. Motivating employees starts with making sure they’re a good fit for your business and for your team. Successful Hiring Practices: Step 1 The law of attraction! The first part of motivating and...
by Samantha | Apr 7, 2022 | Creating a Kick Ass Team, Keeping the Love Alive, Leading Effectively & Having a Life
Employee recruiting in retail and hospitality is a challenge right now to say the least! Who hasn’t pushed the panic hire button? No shame or blame. We’ve all hired a ‘warm body’. Just finding people is a huge challenge right now. With customers flooding back there is...
