Story Time: Truth

True Story: Visiting with a friend the other day who decided to go to Dutch Bros to check out their coffee. So many of his clients rave about it that he wanted to see what the fuss was all about. “Immediately when I drove up, I got it. There’s music…

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Hiring: Step Three

Now that you’ve brainstormed a list of ‘jobs’, decided what to hire for, Step One, and created the job description, Step Two, done some interviewing and hired, now what to do with this person to help them (and your business) be successful? It’s time to step in and do some…

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Hiring: Part Two

Now that you’ve got your highlighted list from last week, let’s look at the items you did not highlight. These can be the first areas you are ready to hire for. But wait. I sense some reluctance. Are you finding yourself dismissing this exercise? Are you thinking: “gosh, these things…

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Sanity in Your Workspace

Do you need an epiphany hack for the organizing of your desk (and by default, your life)? Does your desk look like a chaotic, overwhelming place that you want to avoid, or, a place that invites you in to a marvelous sanctuary where you can create, grow, and get shit…

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Setting the Table – Danny Meyer

Just finished reading: Setting the Table: the transforming power of hospitality in business by Danny Meyer. Many, many things resonate with me and align with my belief about the vital importance of hospitality. There was a particular word that stood out, jumped off the page actually, that I immediately worked…

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Handling Mistakes Like a Boss

We’ll all make them. If you’re in business long enough, stretching and growing, you’ll have multiple opportunities to fix mistakes. Mistakes: I affectionately called them “growth opportunities”. When we were early on in our business growth, I will never forget some words from a guest. They stung. They formed the…

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