Is There a Cost to Hospitality?

What is the cost benefit or detriment associated with hospitality? Does it really matter that much if we aren’t inspiring and equipping our staff in the art of hospitality? When people think about hospitality it’s often just associated with a hotel stay or going to someone’s home. If you’re a…

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21 Sure Fire Ways to Get Horrible Customer Service Reviews

Ready to get some Customer Service reviews on Yelp, Google, etc.? Some of these pointers in the list are stand alone. They’ll do the trick right then and there. However, other items in the list build over time. If applying these regularly, they’ll work like a slow bleed. They’ll bleed…

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