Game Changers Unite!

Do you want to lead your team to be Game Changers? How is this even possible with the current (seemingly) saturation of divisiveness, anger, mistrust, and fear that seems to be pervading our society now? How can your team make a splash that will change the tide in society? It’s…

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Are you wanting to be a game changer?

It’s obvious there is a disconnect with people. It’s obvious there is strife, distrust, anger, and unwarranted judgment. You simply have to turn on the news to hear about the bombing between religious extremist groups, the school shooting that came “out of nowhere”, the home-grown terrorist that rammed a vehicle…

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Managing Your Customer Experience – what’s the big deal?

Not to sound crass but frankly, managing your Customer Experience makes you money. If you’re not making money, you’re not in business. Most definitely be passionate about your product or service, about adding value to people’s lives. Also understand that making money is one of the indicators that your business…

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Cultivating Your Employees to be Influencers

Do you want your employees to perform ‘on point’ even when you’re not around? Of course! How do you help this happen? Do you need to set up remote video monitoring stations? No, that would be absurd and be counterproductive to the type of environment you’d want to create. (Although…

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