Creating New Habits

Creating new habits, easier said than done, right? Just look at New Years resolutions come June and take inventory of the success rate. How can we carry that commitment and momentum throughout the days, weeks, months, and years, to enfold the new habit into our vernacular? Below are some steps…

Continue reading

Why Does Customer Service Matter Anyway?

Why DOES Customer Service matter anyway? Seems not too many businesses are stellar or consistent so maybe the common thought is that it doesn’t matter. I cannot disagree more! (Could you see that coming??). Let’s pose a couple questions:     What might be the results of poor customer service?…

Continue reading

Contagious – Recommended Read

I GEEKED out on this book! I’ve been, for years, fascinated with the ponderings of ‘what makes people move’, ‘why do some things catch on’, ‘why does/does not this catch on’,’ how can I get X to catch on’, etc. etc. This book lays it all out. It’s the perfect…

Continue reading