Make America Kind Again

We’ve got to band together to make this a HUGE movement. A huge change is needed. Political barbs aside, we do need to actively change the climate between person to person. When government, people in office, etc. talk about “winning the war on terror” and to do that we need…

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Creating New Habits

Creating new habits, easier said than done, right? Just look at New Years resolutions come June and take inventory of the success rate. How can we carry that commitment and momentum throughout the days, weeks, months, and years, to enfold the new habit into our vernacular? Below are some steps…

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Why Does Customer Service Matter Anyway?

Why DOES Customer Service matter anyway? Seems not too many businesses are stellar or consistent so maybe the common thought is that it doesn’t matter. I cannot disagree more! (Could you see that coming??). Let’s pose a couple questions:     What might be the results of poor customer service?…

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Contagious – Recommended Read

I GEEKED out on this book! I’ve been, for years, fascinated with the ponderings of ‘what makes people move’, ‘why do some things catch on’, ‘why does/does not this catch on’,’ how can I get X to catch on’, etc. etc. This book lays it all out. It’s the perfect…

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