This is How You Matter

Kindness in business and personal life is always important. I had an unexpected karma moment that reminded me to keep appreciating people even though society right now is trying to drag me down.

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Why is their Customer Service so awful?

Customer experience suck? Common stumbling blocks to tackle for business owners. Increase your profits, decrease your stress, take small bites and keep moving toward growth. See if you recognize some of these common pitfalls.

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Signage and Customer Service

How does signage enhance your Customer Experience? Signage is a big one. It is so very frustrating to be looking for a business while driving down the road trying to pay attention to, and look out for, distracted drivers, one-way streets, texting pedestrians, and darting dogs off leash. When signage…

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Most Effective Marketing

Is your marketing planned and purposeful? Or is it random and scattered? Do you find yourself posting on social media whenever the wind blows? When someone calls to solicit advertising or donations from you, do you have a reason for agreeing or declining? What is your litmus test? Marketing, if…

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