Reality Check

A while back I was having trouble with consistent (and even friendly) service at a business I frequent often. This went on for years. It was always hit and miss whether I went in myself or sent in guests to this business. Honestly, I’m telling you, I’ve had downright rude…

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Signage – Make it Easy!

Went to a photography business open house today that just opened up a new studio location. It’s great! She’s got the interior styled very nicely, wonderful print material, logo on the window, and is promoting herself. However, it was VERY difficult to find. And I’m a local who knows her…

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Money Money Money

Are you leaving money on the table? The answer is always yes if you own your own business. That’s ok! Life is about choices and balance. After all, business owners don’t set out to create themselves a “job” but rather to have freedom of choice by owning their own businesses.…

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The Basics

What traits make up Excellent Customer Service experiences that help our businesses grow? We all want growth. We want purposeful, manageable, profitable, steady, growth. Running a growing business can pull you in many directions, so how can you focus the limited time you have to make the most impact? Knowing…

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